Environmental Issues

Statement of the problem
The study aims to identify the characteristics of the psychosocial or physical environment where public transport operators work in that result to high levels of job stress in relation to the work.

Significance of the Problem
The results of the study provide an analysis of the working environment of public transport operators.
Information regarding the working environment of the public transport operators can aid in HR-related processes as it shows the hazards of the environment.

Literature Review
Job demands are associated with heavy workload and low decision-making.

Urban drivers have a high level of reported psychophysiological stress, with specific levels higher for Type A, coronary-prone bus drivers.

Safety and schedule add more stress to the drivers.

Traffic congestion and sense of control have negative impacts on the commuters.

Methodology
Urine samples were collected from six volunteer drivers in the morning and during their work shift.

Basic Findings
Exposure to traffic conditions during the peak hours result to an increase in the catecholamines in the urine of the drivers.

A lower perception of control on the job has partial impact on traffic congestion and psychophysiological stress.

Implications
Aside from motorist accidents, stress is an occupational hazard for bus drivers.

The conditions during peak hours tend to produce more stress for the bus drivers, which is the time when their services are needed the most.

Threats to validity
The number of respondents is quite low for it to be used for purpose of generalization.

The researchers should take samples from different cities.